First USA Contact Task Order Awarded
On 4/14/2008, USA Services awarded it's first USA Contact task order for Department of Veterans Affairs Call Center Combat Veteran Initiative to EDS.
Contact Center ServicesAnswering the Public's Call |
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USA Services Contact Center Solutions Meeting
USA Services provides federal agencies with a choice of contact center industry partners for day-to-day and emergency needs as part of its commitment to a more citizen-centric government. Please join us Wednesday, May 14 for an exciting discussion and presentations on federal contact center services and solutions:
Highlights include:
- Hear from Natalie Peouhoff, Ph.D., a Forrester Research Senior Anayst, author of four books, as she talks about hot contact center topics that were selected just for the federal community.
- Learn about the enhancements to USA Contact (formerly FirstContact) the only contact center contract designed for government agencies.
- Meet the 9 industry contact center partners supporting USA Contact and enjoy a special Q&A session with contact center experts.
Date: : Wednesday, May 14, 2008
Time: 9:00 - 11:30 am
Where: GSA Auditorum (1800 F Street, N.W. -- just a short four blocks from the Farrague West Metro station on the Blue and Orange lines or six blocks from the Farragut North Metro station. Enter the building in the middle of the F Street block. Turn left as you exit security and the GSA Auditorium will be the first room on your right.
ยป Register for the meeting
Contact us if you have any questions or need additional information about USA Contact.


