Events & News

GSA's Office of Citizen Services is dedicated to improving public outreach across the entire government by bringing you the latest news and professional development events in the citizen communications field.

» Announcements

The General Services Administration’s Office of Citizen Services is planning to manage a data collection for the 2010 Contact Center BDR that is expected to be issued by OMB early this summer. More 

 

» Events

Seminars, networking, meetings and other events to help you stay on top of best practices in citizen communications.

 

» Awards

» Citizen Service Award - Award winners were announced at the IRMCO meeting April 11-14, 2010, in Cambridge, MD.

» News & Articles

Industry news and other related articles.

» Newsletters

Keep current with citizen service activities and best practices through our newsletters..