ࡱ> {` #%bjbjFF ;,,#KKKKK4B^NNNNNNNN]]]]]]]$:_haz]RNNRR]NN]TTTRNN]TR]TTTNN uμdKIT:TT ^0B^TbTbTTbTN:VOT6PPNNN]]T NNNB^RRRR$'$'] OrganizationContactTitle Roles & ResponsibilitiesPhone & EmailMobile PhoneYour AgencyChief Information OfficerManages agency.wide information technology assets and programs. Guides and directs the agency's information technology resources and capabilities to best fulfill the agency's overall mission.Your AgencyProgram DirectorDefines Requirements, Drafts SOW, Prepares IGCE, Prepares Acquisition Plan. Commits agency to the project through the signing of an interagency agreement. His/her GSA counterpart is Ms. Dobbs.Your AgencyFinance/Budget DirectorCertifies the availability agency funds. Adency's point of contact for other funding issues. Assists agency's program director, as required. His/her GSA counterpart is Ms. Brensic. Your AgencyContracting OfficerAgency's point of contact on contracting issues and on the preparation and execution of the interagency agreement. Assists anency's program director as required. His/her GSA counterpart is Mr. Corey.GSAMartha DorrisOffice of Citizen Services and Communications Deputy Associate AdministratorResponsible for all GSA citizen.centered activities providing citizens with access to Federal government information and services in whatever format they prefer. Also offers a full range of communication services to the media, other federal agencies and commercial partners.202.501.0225 martha.dorris@gsa.gov202.253.9189GSATeresa NasifFederal Citizens Information (FCIC) Center Program DirectorOversees the wide range of FCIC activities. They represent a trusted, one.stop source of answers to questions about consumer problems and government services using a variety media. FCIC provides citizen support through the following websites: FirstGov.gov, Pueblo..gsa.gov, Kids.gov and ConsumerAction.gov. Commits GSA to a FirstContact project through the signing of an interagency agreement.202.501.4522 teresa.nasif@gsa.gov202.253.4595GSAStuart WilloughbyUSA Services E.gov Program DirectorThis program is one of the President's E.Gov initiatives and is at the heart of citizen.centered government. Oversees the citizen service arm of FCIC, which offers a wide variety if services to federal agencies to assist them in responding to citizen requests for government and services.202.501.9121 stuart.willoughby@gsa.gov202.302.5054GSACarole DobbsFirstContact Program ManagerResponsible for the overall success of each FirstContact project. Provides requesting agency guidance on the preparation of all project related documents. Ensures the timing and accuracy of all such documents. Monitors project milestones from the using activities' initial contact though task order close.out. Provides senior management at GSA and the requesting agency with status, as required.202.219.1680 carole.dobbs@gsa.gov202.365.3641GSARobert CoreyFederal Citizens Information Center Contracting OfficerPrepares all pre.award determinations and justifications. Finalizes acquisition and source selection plans. Prepares solicitation, assists evaluation panels. conducts discussions, prepares award recommendation and awards task order(s). Responsible for a full range of contract administration responsibilities.202.501.1797 bob.corey@gsa.gov202.501.1797GSAHenry LaiFederal Citizens Information Center Program ManagerAs the Contracting Officer's Technical Representative, he provides liaison between the Contractor and the Contracting Officer to ensure that effective coordination and advice are given to the Contractor on the technical requirements of the contract. Identifies deficiencies and evaluates contractor performance for payment purposes. 202.501.0854 henry.lai@gsa.gov202.329.9189GSABobbi BrensicFederal Citizens Information Center ComptrollerResponsible for the accountability of funds as they are transferred from the requesting agency to GSA. Establishes the funding record in GSA's financial database (Pegasys). Prepares and issues purchase requests which commit funds and processes receiving reports for payment.202.208.3792 bobbi.brensic@gsa.gov202.302.3511GSARoger WaldonGSA Senior Procurement ExecutiveProvides overall guidance and direction to GSA's contracting staff. Responsible for: ensuring compliance with applicable laws, regulations and policies; fostering full and open competition for contract awards; and promoting accountability for acquisition decision making. Participates in the review/approval cycle for several procurement documents. 202.208.1517 roger.waldon@gsa.gov202.558.8472GSAJohn CornellSenior Assistant General CounselProvides legal advice and renders legal opinions throughout the procurement process. Participates in the review/approval cycle for several documents, including: acquisition plan, source selection plan, solicitation and award recommendation. Assists in discussions, when required, and provides ad hoc support in a variety of situations involving potential litigation.202.501.1598 john.cornell@gsa.gov202.360.7011 -- First Contact Service Providers --DatatracB.J. FitzgeraldDirector of ContractsAuthorized to Sign Contractual Documents (Primary)703.817.9700 b.fitzgerald@datatrac-dc.com703.606.1887DatatracTony KeyesExecutive DirectorAuthorized to Sign Contractual Documents (Alternate)703.817.9700 t.keyes@tatatrac-dc.com571.345.4200DatatracSteve DeitzDirector, Contact Center SolutionsTechnical Issues Point of Contact703.817.9700 s.deitz@datatrac-dc.com571.237.5052ICT GroupJim ShannonV.P., Sales, Commercial MarketsAuthorized to Sign Contractual Documents (Primary)267.685.5180 jshannon@ictgroup.com215.431.4282ICT GroupDuffy CampbellExecutive V.P., Sales and MarketingAuthorized to Sign Contractual Documents (Alternate)267.685.5002 dcampbell@ictgroup.comICT GroupDan CruiceV.P., Sales and MarketingTechnical Issues Point of Contact267.685.5092 dcruice@ictgroup.com610.563.5195LM.AspenRichard Rosenthal, V.P. and General ManagerAuthorized to Sign Contractual Documents (Primary)301-519-5129 rrosenthall@aspensys.comLM.AspenJames GordonV.P., Customer Mamagement SolutionsAuthorized to Sign Contractual Documents (Alternate)301.519.6008 jgordon@aspensys.com202.253.8973LM.AspenSandra PinaContracts Manager301.519.5623 spina@aspensys.comPearsonScott StewartVP Contracts & ProcurementAuthorized to Sign Contractual Documents (Primary)703-284-5646 scott.stewart@pearson.comPearsonJerry WesbecherVP, Bus. DevelopmentAuthorized to Sign Contractual Documents (Alternate)703.284.5697 jerry.wesbecher@pearson.com703.307.5373PearsonDebbie GranberryVP, Business Development Civilian AgenciesTechnical Issues Point of Contact703.284.5659 deborah.granberry@pearson.com202.258.1652TeleTechTroy CromwellPresidentAuthorized to Sign Contractual Documents (Primary)703.234.2245 troy.cromwell@teletech.com571.436.0179TeleTechDennis LaceyChief Financial OfficerAuthorized to Sign Contractual Documents (Alternate)303.397.8100 dennis.lacey@teletech.comTeleTechRon JohnsonExecutive Director, GSA Client PartnerTechnical Issues POC703.234.2466 ronjohnson@teletech.com703.376.4252 JWXdeS T  4 9 : 1 [ ` a ' K Q R X Z \ ^ _  ZXyo NOȷȷȷַh(CJOJQJ^JaJ)h(5B*CJOJQJ\^JaJph3f)h(5B* CJOJQJ\^JaJph h(5CJOJQJ\^JaJh(CJOJQJ^JaJh(CJaJ h(5CJOJQJ\^JaJ h(5CJOJQJ\^JaJ2 <JW$If $$Ifa$#%WXkd$$IflXֈW %/4P  <4644 laXp<XZ\^`bd $$Ifa$deq$Ifkdq$$IflֈW %/4P  ``````<4644 laXp<qsO Q S T ;kd$$Ifl6ֈW %/4P 4644 laXp<$IfT ` b s 5 7 9 $If9 : F H ` \ ^ A;;;;;$Ifkd!$$Ifl6ֈW %/4P 4644 laXp<^ ` a m o M ;kdR$$Ifl6ֈW %/4P 4644 laXp<$IfM O Q R T V ;22 $$Ifa$kd$$Ifl6ֈW %/4P 4644 laXp<$IfV X Z \ ^ $$Ifa$^ _ c $Ifkd$$IflֈW %/4P  ``````<4644 laXp<c q $If  $Ifkd3 $$IflֈW %/4P  <4644 laXp<Z$If"$Ifkd $$IflֈW %/4P  <4644 laXp<"4Xy$If$Ifkd1 $$IflֈW %/4P  <4644 laXp<o$If$Ifkd $$IflֈW %/4P  <4644 laXp< AN$IfNOS$Ifkd/$$IflֈW %/4P  <4644 laXp<S]$If$Ifkd$$IflֈW %/4P  <4644 laXp<!Qe$IfQe(XY,-/1[_`lm/d#$*,0179=>tKprsʸh(CJOJQJ^JaJ h(6CJOJQJ]^JaJ)h(5B* CJOJQJ\^JaJph#h(B* CJOJQJ^JaJph#h(B*CJOJQJ^JaJphh(CJaJh(CJOJQJ^JaJh(CJOJQJ^JaJ4$Ifkd-$$IflֈW %/4P  <4644 laXp<(KX$If$IfXY]$Ifkd$$IflֈW %/4P  <4644 laXp<]j,$If,-/$Ifkd+$$IflֈW %/4P  <4644 laXp</1;[]_ $$Ifa$$If_`bdfhjA;;;;;$Ifkd$$IflֈW %/4P 4644 laXp<jlmkd$$IflֈW %/4P  ``````<4644 laXp<$Ifmv$If/dA;;;;;$IfkdZ$$IflֈW %/4P 4644 laXp<;kd$$IflֈW %/4P 4644 laXp<$If#$&(*;kd$$IflֈW %/4P 4644 laXp<$If*,.0135;kd$$Ifl;ֈW %/4P 4644 laXp<$If579;=$If=>H$Ifkd$$IflֈW %/4P  ``````<4644 laXp<HTt$If$Ifkd$$IflֈW %/4P  <4644 laXp<Kpr$Ifrs}$Ifkd!$$IflֈW %/4P  <4644 laXp<}$If$Ifkd"$$IflֈW %/4P  <4644 laXp< $If      E x !?!@!I!g!i!!!!!!!!!!!4"5"b"""""#4#l#m#s#u#y#z#######$$?$t$$$$$!%"%#%h(h(CJOJQJ^JaJh(CJaJ h(6CJOJQJ]^JaJh(CJOJQJ^JaJ?   $Ifkd $$$Ifl;ֈW %/4P  <4644 laXp<    $If   $Ifkd%$$IflֈW %/4P  ``````<4644 laXp< , E x ;kd'$$IflֈW %/4P 4644 laXp<$If !2!?!$If?!@!I!U!g!i!!A;;;;;$IfkdO($$IflֈW %/4P 4644 laXp<!!!!!!!;kd)$$IflֈW %/4P 4644 laXp<$If!!!!!!!;kd*$$Ifl?ֈW %/4P 4644 laXp<$If!!!!$If!!!$Ifkd+$$IflֈW %/4P  ``````<4644 laXp<!!! 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